Term and conditions
Pre-Wedding or shooting Consultation:
This normally happens at the time of booking. The Clients will outline broadly what is required and the Photographer will advise on planning, logistics and timings where needed. If required, the Clients are welcome to pop in for an additional chat closer to the time of the wedding (about 2 weeks) to iron out the remaining details. In any case, we will contact you by phone a few days before the wedding to ensure that there have been no last-minute changes.
The Clients and the Photographer consent to happily cooperating and communicating with each other to achieve the best possible result within the understanding of the agreement. We recommend that the Photographer be provided with a helper (usually the best man) who will point out key individuals to be photographed. The Photographer may also require the assistance of the best man in organizing family groups. The Clients also agree to give the Photographer sufficient warning of key events at the wedding to give the Photographer time to prepare e.g. Bouquet throwing, cutting the cake, speeches etc. Please note that not all guests at weddings like having their photo taken. In such cases, the Photographer will use his discretion but cannot be held responsible for a lack of photos of these people.
Our shooting schedule, style of working and experience are designed to achieve a great set of wedding photos for the Clients, accomplished with good humor and enjoyed by all concerned. Both the Clients and the Photographers, therefore, agree that punctuality and cheerful cooperation are essential to producing outstanding photographic results. In cases where the wedding does not run on time (for example, extreme lateness by one of the Clients arriving at the church) we cannot guarantee to take our normal set of photos although in such circumstances we will do our absolute best to compensate.
Paparazzi Wedding or shooting Guests:
All your guests will have digital cameras and all your guests will want to photograph the Clients. In the spirit of cheerful cooperation, the Clients agree to give the Photographers precedence over the guests in order to take the photographs required for the wedding services described above. We cannot be held liable for a lack of wedding photos if guests taking their own photos of the Clients continually interrupt the Photographer’s work.
Note that we are sometimes limited by rules imposed by registrars, ministers and venue management as to what can and cannot be done. For example, some ministers insist that no flash photography is allowed, and others will insist that the Photographers shoot from a specific location. In such circumstances, the Clients agree to accept the technical limitations that may be imposed on the equipment used. Wilkinson photo advises the Clients to make themselves aware of the rules of the venue concerned and if necessary, negotiate with the personnel concerned.
The copyright of photographs remains with the Photographer (Wilkinson Photo). Wilkinson Photo grants the Clients permission to make copies of the images under the following conditions. The images taken by the Photographer are for personal use by the Clients and their friends and relatives. Sale, Publication or any Commercial use of the photographs is not allowed without prior written permission from Wilkinson Photo and the photographer.
The Clients grant Wilkinson Photo and its legal representatives, heirs, and assigns, the irrevocable and unlimited consent to use the photographs of the Clients for editorial, competition, advertising and any other purpose and in any manner, to alter the photographs without restriction, and to copyright the images. The Clients hereby release Wilkinson Photo and its legal representatives, heirs and assigns from all liability and claims in connection with the images.
Limit of Liability:
If our photographer is too ill or becomes injured and cannot supply the wedding services specified above the Photographer will try to book a replacement wedding photographer. Under normal circumstances, a second photographer from the Photographer is there for the day anyway and this photographer will then shoot the day on his/her own. If both photographers are unavailable and a replacement photographer cannot be found, then liability is limited to a refund of any payments received. The Photographers have working methods in place to prevent loss or damage to your images. However, there is the unlikely possibility that images may be lost, stolen or destroyed for reasons in or beyond our control. In these circumstances’ liability is limited to the return of fees paid for the service or part thereof according to the percentage of images supplied.
In the event of the Clients cancelling the wedding for whatever reason the booking fee is non-refundable. It will be considered as liquidated damages to the Photographers. If for reasons of illness or bad weather the photo session could not be held, the initial payment is not refundable, but a new date may be set. However, the rescheduling can only be done once, unless due to bad weather or force majeure circumstances. If the session is cancelled 48 hours before the scheduled date or the client does not arrive, the payment will not be refunded, and the total amount will be charged. Please note that the session is not confirmed, and the date is guaranteed until the full amount of the reservation is paid.
Vouchers, Promotions or Discounts:
Bookings made by redemption of a Gift Voucher must be confirmed before the expiry date. The value is not exchangeable for cash. Vouchers not redeemed before the expiry date will be forfeited.
Wilkinson photo will deliver to its clients all professionally edited photographs with high-quality standards. All our packages include basic editing retouching for small imperfections, marks or background elements that cause noise in the final image.
Artistic retouching outside of the basic retouching given to the photographs are not included and will be quoted and/or charged as requested by the client at a minimum rate of $ 150 per hour (plus GST)
Under no circumstances will we deliver images in RAW format or without editing.